Introduction

Welcome to Opal Stories ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected to Opal Stories (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us. The personal information we collect may include:

• Name and contact data (such as your email address, phone number, and address)
• Credentials (such as passwords, password hints, and similar security information)
• Payment data (including billing address and payment card details)
• Profile data (such as username, profile picture, interests, preferences)
• Feedback and correspondence (such as information you provide in your responses to surveys, when you participate in market research activities, report a problem with Site, receive customer support or otherwise correspond with us)

Automatically Collected Information

When you visit our Site, we may use cookies, web beacons, tracking pixels, and other tracking technologies to collect information about your browsing behavior, including:

• Device information (such as your IP address, browser type and version, operating system, etc.)
• Usage details (such as traffic data, location data, logs, and other communication data)
• Site navigation information (such as which pages you visit, when you visit them, and how long you spend on each page)

This information is used to analyze trends, administer the Site, track users' movements around the Site, gather demographic information about our user base as a whole, and better tailor our services to our users' needs.

How We Use Your Information

We may use the information we collect from you for a variety of purposes, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you about our services, including to send you updates, security alerts, and administrative messages
• Respond to your comments, questions, and requests
• Process transactions and send you related information, including confirmations and invoices
• Find and prevent fraud
• For compliance purposes, including enforcing our Terms of Service, or other legal rights

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

Business Transfers

In the event of a merger, dissolution, reorganization, or similar corporate event, or the sale of all or nearly all of our assets, we may share or transfer your information to the successor entity.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Your Rights Regarding Your Information

Access to Your Personal Information

You may request access to your personal data we hold about you and be provided with a copy of the information. You also have the right to know the source of the information, whether and how the information has been used, and the entities to which the information has been disclosed.

Right to Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

Right to Erasure

You have the right to request that we delete your personal information, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal information, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal information, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Cookie Policy

Our Site uses "cookies" to enhance your experience. A cookie is a small text file that is stored on your device for record-keeping purposes. We use cookies to improve the functionality and performance of our Site and to better understand how visitors use our Site.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is different, look at your browser's Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some features may be disabled, which could affect your user experience.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information on this Site. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Opal Stories
42 Opal Lane, Sydney
New South Wales, Australia
[email protected]
+61 2 9876 5432

Last Updated

This Privacy Policy was last updated on March 15, 2025.